Data We Collect and Why We Collect It
When you create an account, we collect your name, email address, phone number and the wallet details you use — bKash, Nagad or Rocket — to process deposits and withdrawals. We also collect device and session data: your IP address, browser type and the pages you
-
1
visit inside the lobby. This helps us detect unusual account activity and keep your wallet transactions secure. When you contact our support team, the conversation record is stored so we can follow up accurately. We do not sell your personal data to third parties. Data shared
-
2
with payment processors like bKash, Nagad and Rocket is limited strictly to what those processors need to complete your transaction. Any data transfer outside Bangladesh depends on applicable local law and the eligible regions our service operates in. We keep your data only as long as
-
3
your account is active or as required by applicable regulation. Once a deletion request is verified, we remove your personal records from our active systems within the period stated in your confirmation message.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.